Workflows & handoffs
Connect the tools you already use: forms, email, CRMs, booking, spreadsheets, and billing so information moves once instead of being retyped in three places.
- Zapier, Make, or custom glue code when a template is not enough
- Trigger-based routing: new lead, new order, new ticket, follow the right path
- Light documentation so your team knows what runs automatically
AI where it actually helps
Internal Q&A on your own docs, draft replies your staff reviews before send, or classification and summarization of incoming messages. We pick models and prompts with your data boundaries in mind.
- Retrieval from PDFs, help articles, or knowledge bases you control
- Server-side API calls, not “paste your customer list into a public chat”
- Iteration: start small, measure, then expand
Custom integrations & admin tools
When you need a secure dashboard, webhook endpoint, or bridge between a vendor API and your site, I build the same way I do full-stack work: testable, maintainable code.
- PHP, Node, Laravel, and front-end stacks you may already be on
- OpenAI, Anthropic, and other providers through your own keys and servers
- Pairs with custom development and WordPress when the project is bigger than a single API call